Privacy Policy
Effective Date: 07/16/2025
Shane Pope Insurance Services, LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our business and website, www.shanepopeins.com.
1. Who We Are
Legal Entity: Shane Pope Insurance Services, LLC
Location: Kaneohe, Hawaii, United States
Contact Email: shane@shanepopeins.com
2. What Personal Data We Collect
We may collect the following types of information:
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Name
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Email address
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Phone number
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Mailing address
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Social Security Number (SSN)
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Driver’s license information
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Driving records
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Demographic details
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Personal financial information
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CLUE reports
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Private business records
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Data from publicly available government databases (e.g., contractor licensing, business registration)
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Any other information necessary to provide insurance-related services
3. How We Collect Your Information
We gather your information through:
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Direct submission from clients via forms, phone, or email
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Public government-operated databases
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Consumer reporting agencies such as LexisNexis (for CLUE reports)
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Authorized third-party partners involved in insurance procurement
4. How We Use Your Information
We use the information we collect to:
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Provide insurance and related services
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Contact you regarding your insurance inquiries or claims
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Process transactions and payments
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Facilitate required inspections or underwriting
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Assist in claims handling and resolution
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Comply with applicable legal or regulatory requirements
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Improve our services and customer experience
5. Sharing of Information
We may share your personal information with third-party service providers and business partners strictly for business purposes, including but not limited to:
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Marketing, CRM, and Communication Tools:
Google, Microsoft, OpenAI, WIX, HubSpot, Levitate AI, Dropbox -
Insurance Industry Platforms:
Applied EPIC, Indio, Risk Placement Services, Jerry Hay, Inc., XPT Partners, CRS Risk Solutions, RLI Insurance, Gateway Specialty Insurance, ICAT Managers -
Insurance Carriers:
First Insurance Company of Hawaii, Island Insurance, Zephyr Insurance, Hawaiian Insurance and Guaranty, and others -
Inspection & Claims Services:
External inspection companies and licensed claims adjusting firms
Please note: This list reflects commonly used platforms and partners but is not exhaustive. We may engage additional platforms, service providers, or insurance partners as needed to support the specific insurance needs of each client. All third parties are contractually required to protect your data and use it solely for the intended business purpose.
6. Your Rights
a. Access, Update, or Delete Your Data
You may request access to or correction of the information we have about you, unless it is protected under a confidentiality agreement with a business partner. Contact us at shane@shanepopeins.com to make such a request.
b. Opt-Out of Marketing
We currently do not send marketing emails. If we begin doing so in the future, you may opt out by sending an email to shane@shanepopeins.com with the subject line “opt-out” and a statement in the message body requesting to opt out.
7. Cookies and Tracking Technologies
We do not directly use cookies, pixels, or tracking tools. However, our website host or third-party service providers (such as WIX or Google) may use cookies or similar technologies. You can manage or disable cookies through your browser settings.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
9. How We Protect Your Information
We implement reasonable security measures, including:
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Password-protected systems
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Access restrictions to authorized personnel only
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Use of secure third-party platforms known for industry-standard security
Despite our efforts, no method of data transmission or storage is completely secure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website at www.shanepopeins.com. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
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